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Policy management of strategy (hoshin kanri)
Author(s) -
Witcher Barry J.
Publication year - 2003
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/jsc.617
Subject(s) - balanced scorecard , process management , strategy map , strategic management , business , operations management , marketing , economics
This paper reports on an Economic and Social Research Council investigation of Policy Management (Hoshin Kanri) practice in UK‐based companies. It covers: The background to the emerging literature. The research applied a tracer approach where strategic objectives were followed by researchers in real time to see how these were developed, deployed and managed. The findings are presented under categories using each of the FAIR (focus, alignment, integration, review) framework areas for good practice strategic management. The characterizing features of Policy Management are summarized. Policy Management is compared to the Balanced Scorecard. Management by Objectives. The conclusion is that Policy Management is a good approach for building strategy into daily management on an organization‐wide basis. Copyright © 2003 John Wiley & Sons, Ltd.