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Outsourcing: the supplier viewpoint
Author(s) -
Hussey David,
Jenster Per
Publication year - 2003
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/jsc.613
Subject(s) - outsourcing , business , mantra , process (computing) , knowledge process outsourcing , marketing , commerce , industrial organization , business administration , computer science , philosophy , theology , operating system
Outsourcing, which is the process of shifting tasks and services previously performed in‐house to outside vendors, is hardly a new idea in management. But the volume, extent and character of outsourcing has been changing rapidly. Outsourcing is now a fashionable activity and has become a management fad as much as a reasoned decision. It can offer great opportunities to both the buyer and supplier when used wisely. When it becomes a mantra and used without thought, it can do great damage to both parties. Copyright © 2003 John Wiley & Sons, Ltd.
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