Premium
Cutting Cost in Service Systems: Are You Running with Scissors?
Author(s) -
Thenent Nils E.,
Settanni Ettore,
Parry Glenn,
Goh Yee Mey,
Newnes Linda B.
Publication year - 2014
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/jsc.1981
Subject(s) - computer science , cost cutting , service (business) , cost estimate , estimation , operations management , risk analysis (engineering) , service system , accident (philosophy) , operations research , business , industrial engineering , economics , marketing , mathematics , management , engineering , epistemology , philosophy
A rigorous link between the domains of cost estimation, systems theory, and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of servitization systems.
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom