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Removing the fuzziness in medical device manufacturing R&D
Author(s) -
Tan Cheng Ling,
Yee Yann Mey,
Mohd Nasurdin Aizzat,
Yeo Sook Fern
Publication year - 2019
Publication title -
global business and organizational excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.227
H-Index - 16
eISSN - 1932-2062
pISSN - 1932-2054
DOI - 10.1002/joe.21978
Subject(s) - business , work (physics) , medical costs , knowledge management , phase (matter) , compliance (psychology) , process management , fuzzy logic , computer science , industrial organization , operations management , chemistry , artificial intelligence , health care , economics , psychology , engineering , mechanical engineering , social psychology , organic chemistry , economic growth
Ensuring regulatory compliance plays a significant part in the cost of research and development (R&D) in any sector where the work is inherently unstructured, or fuzzy. This includes aircraft manufacturing, pharmaceuticals, and the medical device industry, which produces instruments for use in medical procedures. A study of a medical device manufacturer gives insight into the problem of fuzziness in the R&D phase and shows how interconnecting the different functions of the business can contain costs. Doing so entails nurturing strong supplier‐customer relationships, sharing knowledge, and fostering a fulfillment‐oriented organizational culture that values lifelong learning.