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Operational Excellence in the Greek Brewing Industry
Author(s) -
Vrellas Charisis G.,
Tsiotras George D.
Publication year - 2013
Publication title -
global business and organizational excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.227
H-Index - 16
eISSN - 1932-2062
pISSN - 1932-2054
DOI - 10.1002/joe.21531
Subject(s) - brewing , excellence , operational excellence , business , total quality management , quality management system , sustainability , quality (philosophy) , product (mathematics) , productivity , marketing , quality management , operations management , engineering , economics , service (business) , ecology , philosophy , chemistry , geometry , food science , mathematics , macroeconomics , epistemology , biology , political science , fermentation , law
An overview of the two largest breweries in Greece reveals some of the ways that operational excellence can be achieved in the brewing industry. At Athenian Brewery SA, one of the largest companies in Greece, the total quality management philosophy addresses product quality and safety, environmental protection, and employee health and safety to focus on stakeholders' needs and well‐being. In addition to implementing a total productive management program to drive continuous improvement, the organization's leaders also pay particular attention to raw material quality and the distribution network to ensure customer satisfaction. At Mythos Brewery SA, Greece's second‐largest brewing company, a revamped information management system complemented the company's emphasis on recycling and other sustainability initiatives to cut costs and improve productivity. Pioneers in operational excellence in a demanding market, these two companies serve as role models for other organizations in their region and industry. © 2014 Wiley Periodicals, Inc.