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Making the financial case for corrective action to management
Author(s) -
Robitaille Denise
Publication year - 2011
Publication title -
global business and organizational excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.227
H-Index - 16
eISSN - 1932-2062
pISSN - 1932-2054
DOI - 10.1002/joe.21401
Subject(s) - excellence , action (physics) , action plan , boosting (machine learning) , business , process management , plan (archaeology) , resistance (ecology) , strategic planning , risk analysis (engineering) , operations management , public relations , computer science , marketing , management , economics , political science , ecology , physics , biology , law , history , archaeology , quantum mechanics , machine learning
Even the best‐designed corrective action plans should not budge off the drawing board without a green light from upper management. Therefore, those charged with boosting organizational performance must do more than pinpoint areas needing improvement and devise a plan to address shortcomings. They need to learn to assess their proposals through the eyes of those who are responsible for strategic planning and authorizing the expenditure of resources. Only by addressing the legitimate concerns that contribute to management's resistance to change initiatives and crafting fact‐based arguments that illustrate the financial benefits to be realized from a well‐deployed corrective action program can its proponents obtain the support needed to turn their vision for organizational excellence into reality. © 2011 Wiley Periodicals, Inc.