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Narrative 360° assessment and stakeholder analysis: How a powerful tool drives executive coaching engagements
Author(s) -
Koonce Richard
Publication year - 2010
Publication title -
global business and organizational excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.227
H-Index - 16
eISSN - 1932-2062
pISSN - 1932-2054
DOI - 10.1002/joe.20346
Subject(s) - coaching , stakeholder , process (computing) , narrative , value (mathematics) , psychology , focus (optics) , public relations , politics , process management , political science , computer science , business , linguistics , philosophy , physics , machine learning , law , optics , psychotherapist , operating system
Abstract A process of in‐depth targeted interviews and analysis goes where a traditional 360° assessment cannot, revealing cultural, political, and other subtle organizational and performance factors that can make or break an executive. Rich, real‐time contextual feedback helps leaders and their coaches to focus on those areas most critical to performance in a particular role and organization. The author describes the process and instrument and illustrates its use and value through two case studies. He also examines the benefits of pairing the process with the concepts of social economics and social theater and with a number of other coaching tools. © 2010 Wiley Periodicals, Inc.