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How a major multinational is working to overcome the barriers to improved expatriate ROI
Author(s) -
McNulty Yvonne
Publication year - 2008
Publication title -
global business and organizational excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.227
H-Index - 16
eISSN - 1932-2062
pISSN - 1932-2054
DOI - 10.1002/joe.20202
Subject(s) - expatriate , multinational corporation , return on investment , investment (military) , business , key (lock) , measure (data warehouse) , marketing , computer science , finance , economics , computer security , microeconomics , political science , database , production (economics) , politics , law
Despite the growing use of international assignments and the high cost of expatriates, few global firms have found the key to gauging the success of their mobility program, especially their expatriate return on investment (ROI). The author reports on one global firm that has made great strides towards a practical ROI tool by targeting the fundamental systems and processes needed to manage international assignments. The author also makes the case that an assignment's purpose, relative to business and/or organizational strategies, determines the types of inputs and outcomes to measure; and that ROI determinations for expatriates must include intangible and long‐term benefits and costs. © 2008 Wiley Periodicals, Inc.