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Effects of new technologies with special regard for the implementation process per se
Author(s) -
Korunka Christian,
Weiss Andreas,
Karetta Bernd
Publication year - 1993
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.4030140405
Subject(s) - work (physics) , process (computing) , desk , psychology , test (biology) , computer science , style (visual arts) , process management , operations management , applied psychology , business , engineering , mechanical engineering , history , paleontology , archaeology , biology , operating system
The aim of this study was to investigate the effects of the implementation process to new technologies [e.g. drawing board/computer‐aided design (CAD), microfiche/electronic data processing] on the employees concerned. Since the emphasis of the study lay in the intrinsic relationship of the implementation process with stress reactions, the parameters were measured at the place of work in a longitudinal design. Employees ( n = 279) in seven companies (work fields: CAD, clerical work, telephone information desk) were tested three times — two months prior to, during, and 12 months after implementation. Aspects of strain and satisfaction were taken into account at each measurement phase. A special test‐instrument was designed to describe the ’style of implementation‘ (manner in which implementation took place) particular to each company. The level of strain was found to increase during the implementation process. The amount of this increase was found to correlate with the company's style of implementation as well as with the type of the individual's work activity. The highest levels were found among those employees little included in the implementation process and those whose work is described as monotonous.

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