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Workers and flexible manufacturing systems: Three installations compared
Author(s) -
Adler Paul S.
Publication year - 1991
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.4030120508
Subject(s) - autonomy , control (management) , work (physics) , operations management , psychology , computer science , business , knowledge management , applied psychology , process management , engineering , artificial intelligence , political science , mechanical engineering , law
This paper presents and compares case studies of three Flexible Manufacturing Systems (FMSs). Interviews, observation and questionnaire data from two installations are compared to data presented in previous studies of a third installation. Whereas the previous research found that FMS workers suffered from a lack of autonomy and control, this does not characterize work on the two new installations. While in one of the new cases, the difference may have been due to its semi‐autonomous team organization, the other new installation was organized along rather conventional lines. Despite its conventional organization, workers in this latter FMS expressed high levels of satisfaction and motivation and their system operated at a very high level of efficiency. This result suggests that future research might fruitfully reconsider whether the relevant factor of satisfaction and motivation is autonomy or efficacy.