Premium
Social support and managerial affective responses to job stress
Author(s) -
AbdelHalim Ahmed A.
Publication year - 1982
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.4030030403
Subject(s) - psychology , job satisfaction , supervisor , ambiguity , social psychology , social support , role conflict , job attitude , sample (material) , occupational stress , anxiety , regression analysis , job stress , job performance , applied psychology , management , philosophy , chemistry , chromatography , psychiatry , economics , machine learning , computer science , linguistics
Abstract This research examines the moderating or buffering effects of two social support variables—support from the work group and from the supervisor—on the relationships of role conflict and ambiguity to intrinsic job satisfaction, job involvement and job anxiety. Data were collected from a sample of 89 middle‐lower managerial personnel in a large, heavy equipment manufacturing firm in the Midwest. The moderated regression technique was used in data analysis. Significant interactions were obtained between the role variables and both social support variables. The results were in the predicted direction for positive work outcomes (i.e. job satisfaction and involvement) and contrary to prediction for negative work outcome (i.e. job anxiety). Implications of the findings for future research, the management of stress and leadership behaviour are discussed.