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Organizational and behavioural consequences of uncertainty: A case study
Author(s) -
Clegg Chris,
Fitter Mike
Publication year - 1981
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.4030020302
Subject(s) - bureaucracy , psychology , positive economics , organizational behavior , organizational theory , organizational structure , economics , social psychology , political science , management , politics , law
This paper examines some of the organizational and behavioural consequences of uncertainty through consideration of a case study. An industrial firm and its problems are described and an attempt is made to understand the origins of the situation using a systems analysis which draws on constructs from the structural, the behavioural and the ‘bureaucratic’ traditions within organization theory. The analysis demonstrates: that the problems are interrelated and stem from the structural arrangements in the firm which are unable to cope with the prevailing uncertainties; that the behavioural difficulties may be seen as manifestations of the underlying structural/environmental mismatch; and, that the problems are exacerbated by apparently logical but paradoxically inappropriate managerial choices and responses. The implications of this study for theory, practice and method are discussed.