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The measurement of experienced burnout
Author(s) -
Maslach Christina,
Jackson Susan E.
Publication year - 1981
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.4030020205
Subject(s) - depersonalization , burnout , emotional exhaustion , psychology , scale (ratio) , clinical psychology , reliability (semiconductor) , psychometrics , occupational burnout , power (physics) , physics , quantum mechanics
A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.