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Team mental models and team performance: a field study of the effects of team mental model similarity and accuracy
Author(s) -
Lim BengChong,
Klein Katherine J.
Publication year - 2006
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.387
Subject(s) - operationalization , teamwork , mental model , psychology , applied psychology , team composition , field (mathematics) , similarity (geometry) , team effectiveness , psychological safety , social psychology , computer science , knowledge management , artificial intelligence , management , philosophy , mathematics , epistemology , pure mathematics , economics , image (mathematics) , cognitive science
We conducted a field study of 71 action teams to examine the relationship between team mental model similarity and accuracy and the performance of real‐world teams. We used Pathfinder to operationalize team members' taskwork mental models (describing team procedures, tasks, and equipment) and teamwork mental models (describing team interaction processes) and examined team performance as evaluated by expert team assessment center raters. Both taskwork mental model and teamwork mental model similarity predicted team performance. Team mental model accuracy measures were also predictive of team performance. We discuss the implications of our findings and directions for future research. Copyright © 2006 John Wiley & Sons, Ltd.