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Job stress, incivility, and counterproductive work behavior (CWB): the moderating role of negative affectivity
Author(s) -
Penney Lisa M.,
Spector Paul E.
Publication year - 2005
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.336
Subject(s) - counterproductive work behavior , negative affectivity , moderation , psychology , incivility , job satisfaction , social psychology , stressor , positive affectivity , interpersonal communication , organizational commitment , personality , clinical psychology , organizational citizenship behavior
Abstract The current study was designed to replicate findings from previous research regarding the relationships between job stressors, negative affectivity, and counterproductive work behavior (CWB) using peer‐reported data and to assess the effects of workplace incivility on employee satisfaction and CWB. Results indicate that incivility, organizational constraints, and interpersonal conflict were negatively related to job satisfaction and positively related to CWB. Support was also found for the role of negative affectivity as a moderator of the relationship between job stressors and CWB, although only one significant moderator was found using peer‐reported CWB. In general, the relationships between job stressors and CWB were stronger for individuals high in negative affectivity than for individuals low in negative affectivity. Copyright © 2005 John Wiley & Sons, Ltd.