Premium
Mistreatment from peers can reduce the effects of respectful treatment from bosses, and respectful peers can offset mistreatment from bosses
Author(s) -
Bendersky Corinne,
Brockner Joel
Publication year - 2020
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.2441
Subject(s) - psychology , interpersonal communication , social psychology , organizational citizenship behavior , offset (computer science) , organizational commitment , computer science , programming language
Summary The present studies examine the joint influence of interpersonal fairness from peers and authorities on participants' organizational behaviors (citizenship) and attitudes (commitment). In three experimental studies, we find that mistreatment from peers, in the form of interpersonal unfairness, reduces the benefits that authorities gain from treating the same employee with high interpersonal fairness themselves. We also find that the negative effect of mistreatment from authorities can be offset by high interpersonal fairness from peers. These results come about because the interpersonal fairness shown not only by authorities but also by peers influences people's sense of standing as organization members. We discuss theoretical and practical implications, as well as limitations and suggestions, for future research.