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Identity conflicts at work: An integrative framework
Author(s) -
Horton Kate E.,
Bayerl P. Saskia,
Jacobs Gabriele
Publication year - 2014
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.1893
Subject(s) - identity (music) , constructive , perspective (graphical) , context (archaeology) , social psychology , work (physics) , sociology , psychology , public relations , epistemology , political science , process (computing) , computer science , mechanical engineering , philosophy , engineering , paleontology , physics , artificial intelligence , acoustics , biology , operating system
Summary This review examines workplace identity conflicts, offering three primary contributions. First, it reconciles hitherto fragmented perspectives on identity conflicts to offer an integrative and cross‐level perspective on identity conflicts at work. Second, it elucidates an important distinction between two types of identity conflicts, namely intra‐unit and inter‐unit conflicts, also outlining the different roots, moderators, and reconciliations of these conflict types. Third, it proposes an alternative perspective on identity conflicts as constructive forces for individual and organizational change, also stressing the importance of context and content in shaping identity conflict outcomes. Thus, this paper provides a comprehensive overview of identity conflicts in the workplace, clarifying the current state of the science and offering new directions for future research. Copyright © 2013 John Wiley & Sons, Ltd.