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The role of trustworthiness in recruitment and selection: A review and guide for future research
Author(s) -
Klotz Anthony C.,
Motta Veiga Serge P.,
Buckley M. Ronald,
Gavin Mark B.
Publication year - 2013
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.1891
Subject(s) - trustworthiness , selection (genetic algorithm) , perception , psychology , social psychology , intersection (aeronautics) , personnel selection , public relations , political science , computer science , management , neuroscience , artificial intelligence , engineering , economics , aerospace engineering
Summary Although scholars recognize the importance of trustworthiness for both job applicants and hiring organizations, prior research exploring trustworthiness during the organizational pre‐entry period is scattered across a number of disparate literatures. This paper selectively reviews prior work that investigates the role of trustworthiness in the recruitment and selection processes. Within these pre‐entry processes, we explore how job applicants' and hiring organizations' perceptions of one another's trustworthiness, conceptualized as each parties' attitudes regarding the others' benevolence, integrity, and ability, influence meaningful recruitment and selection outcomes. Avenues for future research regarding trustworthiness are also identified in each section of the review. Finally, particular attention is given to two overarching issues at the intersection of trustworthiness and pre‐entry processes—trust violations and individual differences in propensity to trust. Copyright © 2013 John Wiley & Sons, Ltd.