Premium
Employee silence motives: Investigation of dimensionality and development of measures
Author(s) -
Brinsfield Chad T.
Publication year - 2013
Publication title -
journal of organizational behavior
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.938
H-Index - 177
eISSN - 1099-1379
pISSN - 0894-3796
DOI - 10.1002/job.1829
Subject(s) - silence , extraversion and introversion , psychology , social psychology , openness to experience , neuroticism , scope (computer science) , confirmatory factor analysis , personality , big five personality traits , structural equation modeling , computer science , philosophy , aesthetics , machine learning , programming language
Summary In four studies, I examine the motives for employee silence. In Study 1, I examine open‐ended survey responses to determine the nature and scope of silence motives. Study 2 develops measures of these motives and explores their factor structure. Study 3 refines the measures and provides confirmatory evidence of factor structure. Study 4 examines relationships between the new measures and related factors (employee voice, psychological safety, neuroticism, extraversion). Results indicate that six dimensions of silence motives ( ineffectual , relational , defensive , diffident , disengaged , and deviant ) emerged from the data, which can be reliably measured and provide incremental value for understanding and assessing employee silence. Copyright © 2012 John Wiley & Sons, Ltd.