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Communication plays key role in OB patient expectations
Author(s) -
Shostek Kathleen,
Clark Christine
Publication year - 2008
Publication title -
journal of healthcare risk management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.221
H-Index - 16
eISSN - 2040-0861
pISSN - 1074-4797
DOI - 10.1002/jhrm.5600280405
Subject(s) - teamwork , malpractice , specialty , liability , medicine , key (lock) , medical malpractice , root cause analysis , root cause , adverse effect , patient safety , medical emergency , intensive care medicine , business , family medicine , operations management , computer security , health care , political science , engineering , computer science , law , forensic engineering , finance
Obstetrics is a medical specialty with high profe sional liability exposure. Every aspect of an adverse OB outcome has become an opportunity for a legal review. Common root causes in adverse outcomes include communication failure, poor teamwork, and system failures. Indeed, poor communication is a significant factor in OB‐related malpractice claims. This excerpt from the booklet Risk Management Pearls for Obstetrics highlights those causes (particularly poor communications) and provides strategies to address them.