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An incident reporting system: Documented at the point of service
Author(s) -
Golden Mary Sue
Publication year - 1998
Publication title -
journal of healthcare risk management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.221
H-Index - 16
eISSN - 2040-0861
pISSN - 1074-4797
DOI - 10.1002/jhrm.5600180204
Subject(s) - confidentiality , incident report , business , liability , service (business) , information system , point (geometry) , quality (philosophy) , computer security , medical emergency , risk analysis (engineering) , computer science , medicine , accounting , marketing , engineering , philosophy , geometry , mathematics , epistemology , electrical engineering
Many healthcare organizations maintain two systems for documenting incidents reports: • A paper incident report system completed by staff and managers and • A computerized system where clerical staff duplicate the same information in a databaseThis article discusses the way risk managers in hospitals and healthcare organizations can reduce paperwork and more rapidly address the implementation of a point of service computerized system to document incidents. The benefits of such a system include: • Real‐time information and trending of occurrences • Reduced liability by securing reports earlier • Maintaining a higher level of confidentiality • Earlier problem resolution • Providing a valuable link between the risk, quality, and safety functions of the organization