An incident reporting system: Documented at the point of service | Zendy

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An incident reporting system: Documented at the point of service

Author(s) -

Golden Mary Sue

Publication year - 1998

Publication title -

journal of healthcare risk management

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.221

H-Index - 16

eISSN - 2040-0861

pISSN - 1074-4797

DOI - 10.1002/jhrm.5600180204

Subject(s) - confidentiality , incident report , business , liability , service (business) , information system , point (geometry) , quality (philosophy) , computer security , medical emergency , risk analysis (engineering) , computer science , medicine , accounting , marketing , engineering , philosophy , geometry , mathematics , epistemology , electrical engineering

Many healthcare organizations maintain two systems for documenting incidents reports: • A paper incident report system completed by staff and managers and • A computerized system where clerical staff duplicate the same information in a databaseThis article discusses the way risk managers in hospitals and healthcare organizations can reduce paperwork and more rapidly address the implementation of a point of service computerized system to document incidents. The benefits of such a system include: • Real‐time information and trending of occurrences • Reduced liability by securing reports earlier • Maintaining a higher level of confidentiality • Earlier problem resolution • Providing a valuable link between the risk, quality, and safety functions of the organization

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