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How is the effectiveness of root cause analysis measured in healthcare?
Author(s) -
Latino Robert J.
Publication year - 2015
Publication title -
journal of healthcare risk management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.221
H-Index - 16
eISSN - 2040-0861
pISSN - 1074-4797
DOI - 10.1002/jhrm.21198
Subject(s) - root cause analysis , polling , root (linguistics) , root cause , value (mathematics) , health care , focus (optics) , business , psychology , knowledge management , public relations , operations management , computer science , political science , engineering , forensic engineering , law , philosophy , linguistics , physics , optics , machine learning , operating system
If a hundred healthcare executives were polled about their definitions of root cause analysis, there would be a hundred different answers. Herein lies the problem—understanding the intent and power of root cause analysis (RCA). For this reason, RCA is viewed as having either limited or phenomenal value to an organization. This article will seek to strip away the labels associated with RCA brands and focus on the processes, their results, and how they are communicated (or miscommunicated) to executive management. Effective RCA efforts can fail because of their inability to demonstrate their value to the bottom line of the organization.