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TeamSTEPPS and patient safety in healthcare
Author(s) -
Sheppard Faye,
Williams Marcie,
Klein Victor R.
Publication year - 2013
Publication title -
journal of healthcare risk management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.221
H-Index - 16
eISSN - 2040-0861
pISSN - 1074-4797
DOI - 10.1002/jhrm.21099
Subject(s) - health care , healthcare system , patient safety , root cause analysis , root cause , process (computing) , computer science , risk analysis (engineering) , medicine , process management , operations management , business , engineering , political science , reliability engineering , operating system , law
Communication problems in healthcare are considered to be a leading cause of medical errors and often the root cause of sentinel events. This article will review the implementation of TeamSTEPPS in the two large health systems. The challenges in the implementation process, the successes, failures, and the obstacles will be discussed. Comparisons between the systems as well as lessons learned after implementation will be reviewed to enable hospitals and health systems to implement and sustain a successful TeamSTEPPS program.