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Continuous quality improvement
Author(s) -
Robert Preziosi
Publication year - 2010
Publication title -
journal of hospital medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.128
H-Index - 65
eISSN - 1553-5606
pISSN - 1553-5592
DOI - 10.1002/jhm.764
Subject(s) - medicine , quality management , quality (philosophy) , medline , intensive care medicine , operations management , management system , philosophy , epistemology , political science , law , economics
Continuous Quality Improvement (CQI) is a systematic approach that uses information to make improvements to a program with an emphasis on future results.1 CQI is an ongoing process of gathering and reviewing process and outcome data in order to improve the program, both during and after implementation. Specific steps in the CQI process are outlined in Table 1. However, CQI is a frequently overlooked component of the program implementation process; program implementers may address immediate problems without creating a plan with an intentional feedback loop and system of accountability to ensure that all levels of the program are working smoothly.2 CQI is used to make positive changes even when things are going well with a program.