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Educational impact of using smartphones for clinical communication on general medicine: More global, less local
Author(s) -
Wu Robert C.,
Tzanetos Katina,
Morra Dante,
Quan Sherman,
Lo Vivian,
Wong Brian M.
Publication year - 2013
Publication title -
journal of hospital medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.128
H-Index - 65
eISSN - 1553-5606
pISSN - 1553-5592
DOI - 10.1002/jhm.2037
Subject(s) - social connectedness , medical education , curriculum , autonomy , medicine , qualitative research , health care , nursing , psychology , pedagogy , social science , sociology , political science , law , economics , psychotherapist , economic growth
BACKGROUND Medical trainees increasingly use smartphones in their clinical work. Similar to other information technology implementations, smartphone use can result in unintended consequences. This study aimed to examine the impact of smartphone use for clinical communication on medical trainees' educational experiences. DESIGN Qualitative research methodology using interview data, ethnographic data, and analysis of e‐mail messages. ANALYSIS We analyzed the interview transcripts, ethnographic data, and e‐mails by applying a conceptual framework consisting of 5 educational domains. RESULTS Smartphone use increased connectedness and resulted in a high level of interruptions. These 2 factors impacted 3 discrete educational domains: supervision, teaching, and professionalism. Smartphone use increased connectedness to supervisors and may improve supervision, making it easier for supervisors to take over but can limit autonomy by reducing learner decision making. Teaching activities may be easier to coordinate, but smartphone use interrupted learners and reduced teaching effectiveness during these sessions. Finally, there may be professionalism issues in relation to how residents use smartphones during encounters with patients and health professionals and in teaching sessions. CONCLUSIONS We summarized the impact of a rapidly emerging information technology—smartphones—on the educational experience of medical trainees. Smartphone use increase connectedness and allow trainees to be more globally available for patient care but creates interruptions that cause trainees to be less present in their local interactions with staff during teaching sessions. Educators should be aware of these findings and need to develop curriculum to address the negative impacts of smartphone use in the clinical training environment. Journal of Hospital Medicine 2013;8:365–372. © 2013 Society of Hospital Medicine