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Intelligent Business Process Management: Hype or Reality?
Author(s) -
Fanning Kurt,
Centers David P.
Publication year - 2013
Publication title -
journal of corporate accounting and finance
Language(s) - English
Resource type - Journals
eISSN - 1097-0053
pISSN - 1044-8136
DOI - 10.1002/jcaf.21870
Subject(s) - business process management , process (computing) , process management , business intelligence , business process , business process modeling , artifact centric business process model , competitive intelligence , computer science , business , competitive advantage , business rule , knowledge management , work in process , marketing , operating system
Abstract According to Gartner, a leading information technology (IT) research and analysis firm, companies are moving to improve their Business Process Management (BPM) systems by integrating them with their Business Intelligence (BI) Systems—thus making them an “intelligent.” Companies with these new systems would arguably have a competitive advantage. But is this really true? The authors of this article explain what Intelligent Business Process Management (iBPM) actually is and how users may benefit from it in the future. © 2013 Wiley Periodicals, Inc.