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Making a balanced scorecard program a success: Beyond the measure‐selection process
Author(s) -
Albright Tom,
Burgess Christopher M.,
Davis Stan B.,
Juras Paul E.
Publication year - 2007
Publication title -
journal of corporate accounting and finance
Language(s) - English
Resource type - Journals
eISSN - 1097-0053
pISSN - 1044-8136
DOI - 10.1002/jcaf.20310
Subject(s) - balanced scorecard , process management , measure (data warehouse) , selection (genetic algorithm) , process (computing) , strategy map , performance measurement , computer science , business , management science , accounting , marketing , engineering , data mining , artificial intelligence , operating system
This article explains some practical lessons learned from developing and implementing balanced scorecard programs in businesses having up to 800 employees. To avoid implementation pitfalls, the article provides some recommendations that can have a positive effect on any balanced scorecard initiative. © 2007 Wiley Periodicals, Inc.