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Cost and performance management tactics used by learning organizations
Author(s) -
Stenzel Catherine,
Stenzel Joe
Publication year - 2004
Publication title -
journal of corporate accounting and finance
Language(s) - English
Resource type - Journals
eISSN - 1097-0053
pISSN - 1044-8136
DOI - 10.1002/jcaf.20005
Subject(s) - virtuous circle and vicious circle , process (computing) , service (business) , product (mathematics) , knowledge management , business , learning organization , transfer of learning , process management , computer science , marketing , artificial intelligence , economics , geometry , mathematics , macroeconomics , operating system
In learning organizations, people continuously learn better ways to deliver a product or service; they thenimmediately transfer their new learning insights into the process. It's a virtuous circle: Smarter people buildsmarter processes that produce better products and services, and so on. © 2004 Wiley Periodicals,Inc.