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8.4.1 Infusing Healthcare with Resilience
Author(s) -
Nemeth Christopher,
Cook Richard
Publication year - 2010
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.2010.tb01126.x
Subject(s) - resilience (materials science) , healthcare system , health care , work (physics) , quality (philosophy) , risk analysis (engineering) , agency (philosophy) , information system , business , knowledge management , process management , computer science , engineering , political science , sociology , mechanical engineering , philosophy , social science , physics , electrical engineering , epistemology , law , thermodynamics
Resilience engineering strives to build the adaptive capacity of systems that is essential to continue operations in the face of substantial challenges. The healthcare enterprise provides a compelling opportunity to consider resilience as a desirable trait of systems. Clinicians, from physicians to nurses and technicians, are a source of resilience and develop and rely on artifacts from status boards to information systems and equipment to perform cognitive work. While information technology (IT) systems have been promoted as a means to improve patient safety, current information systems and equipment systems are brittle and erode resilience instead of contributing to it. Based on a five‐year study funded by the Agency for Healthcare Research and Quality, we present a concept for an infusion device interface that would contribute to resilience.