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2.2.3 Combined Requirements Engineering (CRE): The quest for widening the applicability of requirements engineering practices in the emerging product‐service paradigm
Author(s) -
Agouridas Vassilis,
Kossmann Mario
Publication year - 2007
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.2007.tb02877.x
Subject(s) - product service system , requirements engineering , service (business) , product (mathematics) , requirement , service product management , systems engineering , service provider , computer science , risk analysis (engineering) , process management , engineering , engineering management , service design , business , business model , marketing , geometry , mathematics , software , programming language
Competitive pressures and the globalisation have led enterprises to continuously seek innovative ways to create value for their customers whilst either minimising costs or keeping these at acceptable levels. To this end, enterprises have been offering product‐service bundles to promote and support their core products. This situation has led to the emergence of so‐called product‐service paradigm; a key characteristic of which is the provision of the requisite capability through a combination of service and product characteristics. However, the majority of current requirements engineering (RE) practices are aimed at solely addressing either product or service aspects of capability. This paper highlights the quest to widen the applicability of established requirements engineering practices, used mainly for product‐oriented systems, to encompass, in a complementary manner, aspects of service‐oriented systems. To this end, the term ‘combined requirements engineering’ (CRE) is introduced. The paper presents and discusses challenges and issues derived from the need for CRE under the emerging product‐service paradigm. The paper concludes by giving directions for future research in addressing such challenges and issues.