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11.3.1 How Good Is A Process? Evaluating Engineering Processes' Efficiency
Author(s) -
Gilb Tom
Publication year - 2006
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.2006.tb02832.x
Subject(s) - assertion , capability maturity model integration , set (abstract data type) , process (computing) , computer science , business process , service (business) , process management , work in process , engineering , software development process , software development , operations management , business , programming language , software , marketing
What is ‘best practice’ for an engineering process? How good is your current set of development, maintenance and service processes? How can we decide exactly which processes we are going to adopt in our organization, for example in a CMMI implementation? It is the assertion of this paper that such questions are often dealt with without explicit and quantified regard to the full set of real, and well‐defined business needs, as well as often not taking into consideration the current processes and the issues of changing them. We too often carry out and change processes because we are told to, not because there is a clearly defined need to do so.