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9.3.1 Specialised Requirements Management system for Maintenance Service Industry
Author(s) -
Chen YangChengKuang,
Sackett Peter
Publication year - 2005
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.2005.tb00754.x
Subject(s) - service (business) , automotive industry , product service system , electronics , requirements analysis , service product management , process management , aerospace , domain (mathematical analysis) , product (mathematics) , new product development , systems engineering , business , engineering management , manufacturing engineering , risk analysis (engineering) , computer science , engineering , service design , service provider , marketing , business model , mathematical analysis , geometry , electrical engineering , mathematics , software , programming language , aerospace engineering
Companies in major aerospace, automotive and electronics consumer products industries now consider Requirements Management important in realizing business performance. As companies review and enhance their product development processes they will increasingly demand various types of requirement management capabilities. There is lack of clarify on how to use Requirements Management effectively even in conventional product development applications. This paper identifies a research and applications gap in the Maintenance and Service Requirements Management System domain. The authors identify the special needs of the sector classified as Requirements Derived Service Maintenance. Through a case study in high end mass market consumer electronics they illustrate the application of the requirement management technique in the maintenance service environment.