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5.2.5 Using Stakeholder Mental Models to Create An Integrated Conceptual Model for Systems
Author(s) -
Gonzales Regina M.,
Lovelace Nancy
Publication year - 1998
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.1998.tb00043.x
Subject(s) - viewpoints , computer science , stakeholder , mental model , conceptual model , knowledge management , process management , systems engineering , system model , software engineering , engineering , psychology , art , database , visual arts , cognitive science , public relations , political science
This paper discusses initial findings from the research and development of a modeling tool that can be used by stakeholders. The goal of the tool is to allow stakeholders, who are not trained analysts, to create the first models of a system at the pre‐requirements stage. The approach we used was to study how people reason about systems as they create initial models of systems. In addition to learning about the models created, we discovered a meta‐language that stakeholders use while reasoning about a system. Both of these are rich sources of information an analyst can quickly use to form an initial integrated concept of the system. This integrated system model (ISM) reflects a more complete system concept than those created using analyst‐driven methods because the stakeholders viewpoints are fully utilized to create the ISM.