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6.2.2 Re‐Engineering of the Metrics Collection Process
Author(s) -
Martin James N.,
Miller William D.
Publication year - 1995
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.1995.tb01919.x
Subject(s) - data collection , computer science , process (computing) , schedule , data extraction , work (physics) , data mining , engineering , mechanical engineering , statistics , mathematics , medline , political science , law , operating system
This paper describes the re‐engineered process for metrics collection in the Advanced Technology Systems sector of AT&T. The previous process was cumbersome for both the metrics data collector and the metrics analyst. Much of the data collected was unusable. The collectors of metrics were frustrated since they spent many hours hunting for the data and it was often difficult to obtain. Therefore, much of the data the metrics analyst needed to do his job was not available. Hence, our major criteria for re‐engineering the process was to simplify the metrics data forms, to minimize the amount of work to be done by the data collector. The major advance was to collect existing cost and schedule data directly from the financial management system (FMS) instead of asking the metrics data collector to provide this. To do this, we developed a means to collect data using an “extraction map” to locate the existing cost/schedule data from the FMS. The new metrics data forms are described along with the streamlined collection and analysis process.