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SYSTEMS ENGINEERING CAPABILITY MODEL FOR STRATEGIC IMPROVEMENT
Author(s) -
O'Neill Don
Publication year - 1993
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.1993.tb01637.x
Subject(s) - process (computing) , system of systems engineering , capability maturity model , systems engineering , maturity (psychological) , quality (philosophy) , identification (biology) , requirements engineering , engineering , computer science , process management , engineering management , systems design , psychology , developmental psychology , philosophy , botany , software , epistemology , biology , programming language , operating system
The Systems Engineering Process Capability Maturity Model is organized around the key concepts in the Malcolm Baldrige National Quality Award Examination criteria. It introduces a model for systems engineering success and the Total Quality Management infrastructure prescription which places a premium on experience with the customer and his problems, the company's products and its solutions, and the processes for engineering and management needed to deliver operational solutions. Systems engineering capability is organized into a set of models to guide an organization towards success in several essential dimensions. Using these models, a series of assessment instruments are derived to assess systems engineering process maturity, evaluate systems engineering capability, examine systems engineering capacity, identify system risks, review systems project performance, inspect systems engineering products, and survey customer satisfaction. “Quick look” instruments identify risks to systems engineering success, and “probe” instruments pinpoint the specific weaknesses in each element. A well defined improvement process details the risk identification, confrontation, and resolution activities.