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TQM DEVELOPMENT OF A SYSTEMS ENGINEERING PROCESS
Author(s) -
Honour Eric C.
Publication year - 1993
Publication title -
incose international symposium
Language(s) - English
Resource type - Journals
ISSN - 2334-5837
DOI - 10.1002/j.2334-5837.1993.tb01570.x
Subject(s) - process (computing) , total quality management , process management , engineering , work in process , computer science , system of systems engineering , systems engineering , manufacturing engineering , operations management , systems design , lean manufacturing , operating system
The paper documents a successful method used to define and improve a systems engineering process. Using the group consensus, employee‐oriented techniques of the Total Quality Management method, Harris Information Systems Division has standardized and significantly improved their systems engineering process over a four‐year period. The development of the standard process uses a ten‐step improvement method previously applied only in manufacturing areas. The Systems Engineering process team, consisting of experienced systems engineers, sequentially defined process outputs, internal/external customers, process requirements, the detailed process, and metrics.