Open Access20: HOW MATURE TEACHING AND LEARNING CENTERS EVALUATE THEIR SERVICES
Author(s) -
Hines Susan R.
Publication year - 2011
Publication title -
to improve the academy
Language(s) - English
Resource type - Journals
ISSN - 2334-4822
DOI - 10.1002/j.2334-4822.2011.tb00663.x
Subject(s) - medical education , limited resources , knowledge management , business , engineering management , psychology , computer science , medicine , engineering , risk analysis (engineering)
This study investigated faculty development program evaluation practices at thirty‐three established, centralized, university‐funded teaching and learning centers (TLCs). My prior statewide study (Hines, 2009) revealed that limitations of time, resources, and assessment knowledge resulted in superficial evaluation practices. Since the majority of respondents in the previous study were part‐time faculty developers with limited funding and staff, I assumed that established, centralized TLCs would have the knowledge and resources to conduct a more rigorous evaluation. This study reveals that established centralized TLCs have significantly stronger practices for evaluating their services.