A Follow‐up Study of Counseling Effectiveness in Placement Outcomes—Data for Fiscal Years 1973 and 1976

A comparison was made of data from fiscal years 1973 and 1976 to determine if the findings of a study made in 1973 were true also in 1976. Basic findings of the 1973 study were “Your chances of being placed on a job by the Employment Service in Utah are greater if you receive assistance from counseling”; “The chances are even greater when you have more than one counseling interview”; “Personalizing the services seems to be the key to being placed on a job.” Other findings of the 1973 study regarding applicant characteristics often considered barriers to placement were not treated in the present study because of difficulties in obtaining the information from fiscal 1976 records. Results of the current study of 1976 data indicate: Although the advantage in favor of counseled applicants being placed was somewhat less in fiscal year 1976 than in fiscal 1973, counseled applicants' percentage‐of‐placement rate was still higher than that for all applicants in general, and increased numbers of counseling interviews did seem to have a positive effect on the placement rates of counseled applicants but at a slower rate than was found for fiscal 1973. In the current study an additional factor—renewals—was investigated to determine if higher placement rates accompanied higher numbers of renewals. The findings were positive but deemed inconclusive. Since renewals indicate repeated use of the service, they can be considered to be another measure of the effect of satisfactory service, like placement, rather than a cause of increased placement rates. This additional investigation did determine, however, that at all levels of renewal (except no renewal) the placement rate of counseled applicants was significantly higher than the placement rate of applicants who did not receive counseling.