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Accountability Systems in the Employment Service
Author(s) -
BURKE MAX E.
Publication year - 1975
Publication title -
journal of employment counseling
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.252
H-Index - 27
eISSN - 2161-1920
pISSN - 0022-0787
DOI - 10.1002/j.2161-1920.1975.tb01048.x
Subject(s) - accountability , service (business) , business , public relations , career counseling , information system , service delivery framework , process management , psychology , marketing , political science , applied psychology , law
Counseling services often culminate in various positive outcomes, many of which are difficult to adapt to a system of accountability. If counseling is to continue to develop, then it must become responsive and accountable to priorities determined by management policies. In the employment service this means how well counseling services relate to clients being placed in meaningful jobs. This article discusses the issues of accountability in the counseling profession, provides information on the basic employment service computerized data systems, and introduces two analysis and planning forms which can be used to derive meaningful data from these systems. Information from these sources will enhance budget and resource planning and evaluation of performances as well as provide other information which state and local offices can profitably use in developing a more standardized and accountable counseling program.