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Getting Unemployed Job Seekers Back to Work: The Development of a Process Model of Employment Counseling Behavior
Author(s) -
Noordzij Gera,
Van Hooft Edwin A. J.,
Van Mierlo Heleen,
van Dam Arjan,
Born Marise Ph.
Publication year - 2013
Publication title -
the career development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.846
H-Index - 53
eISSN - 2161-0045
pISSN - 0889-4019
DOI - 10.1002/j.2161-0045.2013.00054.x
Subject(s) - seekers , process (computing) , psychology , work (physics) , unemployment , career counseling , applied psychology , computer science , political science , engineering , economic growth , mechanical engineering , law , economics , operating system
The aim of this study was to propose a tentative model of employment counseling based on 31 critical incident interviews with supervisors, employment counselors, and unemployed job seekers. The incidents ( N = 599) mentioned in the interviews were inductively used to develop a category framework describing behaviors of employment counselors. On the basis of the interviews, categories, and incidents within these categories, the authors proposed a 4‐phase preliminary model of the employment counseling process. Findings suggest that employment counseling is a complex and dynamic process involving several distinct and consecutive steps focused on clients, governmental funding agencies, colleagues, and employers.