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Client Anticipations About Computer‐Assisted Career Guidance System Outcomes
Author(s) -
Osborn Debra S.,
Peterson Gary W.,
Sampson James P.,
Reardon Robert C.
Publication year - 2003
Publication title -
the career development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.846
H-Index - 53
eISSN - 2161-0045
pISSN - 0889-4019
DOI - 10.1002/j.2161-0045.2003.tb00616.x
Subject(s) - cognitive information processing , affect (linguistics) , cued speech , cognition , career counseling , psychology , applied psychology , counseling psychology , career development , medical education , social psychology , cognitive psychology , medicine , communication , neuroscience
Although existing literature suggests that client anticipations affect career counseling, previous studies have not systematically assessed client anticipations prior to using computer‐assisted career guidance (CACG) systems in career counseling. This study describes how 55 clients from a career center at a large, southeastern university anticipated using CACG systems to help in their career decision making and problem solving. Using a Cognitive Information Processing framework, responses to a cued and a free response survey indicated that clients' most frequent anticipations included increased career options, enhanced self‐knowledge, and strengthened occupational knowledge.