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HANDLING NONRESPONSE IN LOGISTICS RESEARCH
Author(s) -
Wagner Stephan M.,
Kemmerling René
Publication year - 2010
Publication title -
journal of business logistics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 79
eISSN - 2158-1592
pISSN - 0735-3766
DOI - 10.1002/j.2158-1592.2010.tb00156.x
Subject(s) - generalizability theory , non response bias , reliability (semiconductor) , marketing , business , survey research , order (exchange) , econometrics , psychology , applied psychology , economics , developmental psychology , power (physics) , physics , finance , quantum mechanics
Assessing and controlling for nonresponse bias is critical for the validity and reliability of survey‐based logistics research. In order to gain a better understanding of how researchers assess and report nonresponse bias in their studies, we analyzed articles published from 1998 through 2007 in three top logistics journals ( International Journal of Physical Distribution and Logistics Management, Journal of Business Logistics, Transportation Journal ). We describe and explore how nonresponse has been handled in these articles. Our findings show that first, survey response rates have declined over time; this influences the generalizability of survey results in case of nonresponse. Second, an average of 44% of published mail survey articles does not mention tests for detecting nonresponse bias.