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MODELING THE RELATIONSHIP BETWEEN FIRM IT CAPABILITY, COLLABORATION, AND PERFORMANCE
Author(s) -
Sanders Nada R.,
Premus Robert
Publication year - 2005
Publication title -
journal of business logistics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 79
eISSN - 2158-1592
pISSN - 0735-3766
DOI - 10.1002/j.2158-1592.2005.tb00192.x
Subject(s) - enabling , business , information sharing , industrial organization , information technology , investment (military) , empirical research , supply chain , knowledge management , supply chain management , marketing , computer science , psychology , philosophy , epistemology , politics , world wide web , political science , law , psychotherapist , operating system
The development and use of information technology (IT) have been thematic in recent literature. IT has been viewed as an enabler of internal and external firm collaboration, which is the foundation of supply chain management. Firm collaboration and information sharing, in turn, are expected to improve firm performance. A model of the relationship between firm IT capability, internal and external collaboration, and firm performance is proposed and tested, using empirical data. The findings show that firm IT capability directly impacts internal and external collaboration as well as firm performance. This finding has important implications for managers as they evaluate investment in information technologies.