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LOGISTICS SOCIAL RESPONSIBILITY: AN INTEGRATIVE FRAMEWORK
Author(s) -
Carter Craig R.,
Jennings Marianne M.
Publication year - 2002
Publication title -
journal of business logistics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 79
eISSN - 2158-1592
pISSN - 0735-3766
DOI - 10.1002/j.2158-1592.2002.tb00020.x
Subject(s) - corporate social responsibility , social responsibility , business , diversity (politics) , work (physics) , affect (linguistics) , public relations , marketing , process management , sociology , political science , mechanical engineering , anthropology , engineering , communication
Research on the external issues that affect logistics management such as the environment, diversity, safety, philanthropy, and human rights has consisted, to date, of separate examination of these matters. This work‐to‐date has approached these topics as if each was a stand‐alone problem with differing drivers, constructs, and resolutions. However, if the research from the general corporate social responsibility literature as well as data from in‐depth interviews with logistics managers are examined, we find that these seemingly isolated topics have similar characteristics that logisticians can manage by using a much broader, organization‐wide approach to social responsibility. A framework of logistics social responsibility (LSR) is introduced with the goals of helping managers resolve social responsibility issues and providing a guide for future research efforts.