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Modelling and Assessment of the Effectiveness of Government Information Technologies Value Space Approach with a Public Sector Case Study in Turkey
Author(s) -
Guclu Aydin Nusret,
Bilgen Semih
Publication year - 2011
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2011.tb00320.x
Subject(s) - public sector , context (archaeology) , asset (computer security) , value (mathematics) , government (linguistics) , public value , computer science , business , process management , economics , computer security , public administration , political science , paleontology , linguistics , philosophy , economy , machine learning , biology
Abstract In the context of evaluating effectiveness of information systems, the public sector requires a specific approach for measuring indirect benefits such as strategic / political value. There is not yet a holistic approach and no unified adaptive and time‐variant model addressing the problem. A model for assessing both initiatives and ex‐post benefits is needed. In this paper, we describe the Strategic Management Model, developed and partially applied at the Ministry of Finance, Turkey. The model merges public value, strategic goals, service delivery value chain, performance indicators, continuous monitoring and evaluation, and asset management concepts in the Public Financial Management Value Space. This is compliant with Government Finance Statistics, which is the basis for our Public Financial Management Value Space, with dimensions, in which every node and path is defined as an object within this value space. This adaptive model will allow multi‐dimensional assessment, enabling backward traceability, establishing the necessary links between the performance, goals and budget.