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Evaluation of a Hospital Information System in an International Context: Towards Implementing PB‐ISM in Turkey
Author(s) -
Özkan Sevgi,
Baykal Nazife,
Sincan Murat
Publication year - 2006
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2006.tb00190.x
Subject(s) - context (archaeology) , health sector , process (computing) , perspective (graphical) , information system , healthcare system , quality (philosophy) , business , hospital information system , health care , process management , engineering management , knowledge management , computer science , health services , engineering , medicine , environmental health , economics , economic growth , population , philosophy , epistemology , artificial intelligence , operating system , paleontology , electrical engineering , biology
High quality information technology (IT) support is an integral factor in the success of today's health sector. However, the medical profession is considered to be low level investors in IT when compared to other sectors. Many international comparisons look at the expenditure spent on health IT as a basis for determining how effective the systems are. This prescriptive mainly cost/benefit approach is believed to be deficient as a sole factor in evaluation procedures. The research in this study supports the notion that more systematic attention needs to be taken into evaluating the success of an IT system. A perspective noted through a process based assessment for information systems effectiveness assessment (PB‐ISAM) is therefore proposed. The method was developed and subsequently evaluated through three case organizations in the medical sector. Specific implications are drawn concerning the applicability of PB‐ISAM, conclusions are drawn from the insights gained and suggestions for further research reported.