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The Effect of Information Technology on the Growth of the Banking Industry in Nigeria
Author(s) -
Idowu P. A.,
Alu A.O.,
Adagunodo E.R.
Publication year - 2002
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2002.tb00060.x
Subject(s) - banking industry , business , information technology , retail banking , marketing , financial system , political science , law
The advent of Information Technology (IT) is rapidly changing the banking industry. In this study, the impact of IT on the banking industry in Nigeria is described. A questionnaire was employed to collect data from customers at five major banks in Nigeria on the extent to which customers believe that IT exerts an impact on banking services. The results of the study clearly indicate that IT has contributed immensely to the growth of the banking industry in Nigeria.