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Propeller Heads – Handle with Care: Improving the IT‐Business Relationship through Cultural Awareness
Author(s) -
Cormack Sandra,
CaterSteel Aileen,
Nord Jeretta Horn,
Nord G. Daryl
Publication year - 2002
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2002.tb00042.x
Subject(s) - exploit , perspective (graphical) , business , business relationship management , productivity , work (physics) , knowledge management , public relations , organizational culture , competitive advantage , marketing , information technology , electronic business , business model , political science , engineering , economic growth , economics , mechanical engineering , computer security , artificial intelligence , computer science , law
For organisations to fully exploit information technology and remain successful in today's competitive global economy, it is necessary for everyone to work well together. The absence of an effective relationship between business and IT professionals can limit the successful use of IT in organisations and can also be a drain on the productivity and competitiveness of organisations. An effective relationship therefore needs to be established between the two disparate groups of business and IT. This study explores the IT business relationship from a cultural perspective, and from interviews conducted in two Australian organisations provides insights into the IT culture and the effects of this culture on the IT‐business relationship.