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Benefits of IT‐Based Decision‐Making in Developing Countries
Author(s) -
Splettstoesser Dietrich,
Kimaro Fred
Publication year - 2000
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2000.tb00017.x
Subject(s) - decision support system , developing country , social benefits , business , least developed countries , economic growth , public economics , economics , computer science , materials science , artificial intelligence , tailings , metallurgy
Despite the irritatingly slow progress of economic and social development in the world's least developed countries (LDCs), a gentle but nevertheless dramatic change has begun to dawn in their institutional decision‐making: the increasing use of IT‐based decision support systems. This paper, based on a study in one of the poorest African countries, demonstrates that decision support systems (DSS), which are increasingly though still insufficiently used, have already generated some benefits for the utilising organisations. If such systems would be integrated with group support systems (GSS), additional benefits can be expected.