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A “Utility for the 21st Century“—Creating a Path Toward Sustainability
Author(s) -
Adams Lynn,
Bigner Patty
Publication year - 2010
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.2010.tb10103.x
Subject(s) - timeline , sustainability , plan (archaeology) , accountability , process management , set (abstract data type) , business , environmental economics , operations research , operations management , computer science , engineering , political science , economics , geography , biology , ecology , archaeology , law , programming language
This article discusses the “Utility for the 21st Century” initiative at Fort Collins Utilities (FCU), a municipally owned, multiservice provider of water, wastewater, storm water, and electric services in Fort Collins, Colorado. The article details FCU's development of sustainability planning. Once the overall objective was set, the logistics included establishing a core sustainability team and engaging an advisory panel of external stakeholders to provide perspectives to FCU as well as to become ambassadors to the community. Once the foundation was set, the rest of the strategy elements were developed into a fully actionable plan including such elements as goals, key performance indicators, strategies, and tactics, all of which were based on clear assignments, budget allocations, and timelines to close the accountability loop. The article offers an insert titled “What Is the Value of a Robust Optimization Model?”